Order & Shipping

Order
This website does not contain a web-shop, so you will not find a cart or “buy” button. Simply send us an e-mail to: info@brakeless.ch to start the order process (see description below).

Please note that for sales into non-EU countries we can deduct the VAT (19% of the products price).

Please check our dealer list,  to buy from a shop in your country.

For pre-orders we charge a deposit of 35% of the total value. The deposit will be credited when you receive the final invoice.

Order processing
1. Order the desired products (email) with indication of your invoice and shipping address.
2. You will receive an e-mail with the invoice (incl. payment information).
3. Payment
4. We ship goods after payment.

Payment method
We only accept payments via bank transfer.Our Bank is member of the SEPA, ask your bank how to make a SEPA transfer.

For shipment within Germany we are also offering the option of
– Payment in cash on delivery (+5.60 EUR)

Shipping
a) Switzerland: Within Switzerland, shipment is made by Swiss Post
b) Germany: Shipment by DHL. Delivery up to 31,5 kg. Tracking, tracing and liability up to 500 EUR included.
c) Europe: Shipment by DHL. All customers will be provided with tracking information when their order is dispatched. Max weight 31,5 kg. Liability up to 500 EUR included.
d) Overseas: Shipment by DHL. Delivery up to 31,5 kg. Tracking, tracing and liability up to 500 EUR included.

We do ship worldwide. Please check out the rates below.

shipping rates

Germany Zone 1 Zone 2 Zone 3 EU Zone 3 NON-EU Rest of world
– 1kg € 4.90
– 5kg € 6.50 € 17.- € 18.- € 19.- € 22.- Upon request
– 10kg € 7.20 € 22.- € 23.- € 24.- € 32.- Upon request
– 15kg € 26.- € 28.- € 30.- € 43.- Upon request
– 20kg € 12.- € 32.- € 34.- € 36.- € 53.- Upon request
– 25kg € 36.- € 39.- € 42.- € 63.- Upon request
– 31.5kg € 14.- € 42.- € 46.- € 50.- € 76.- Upon request

shipping zones

Zone 1 Zone 2 Zone 3 Zone 3 NON-EU
  • Austria
  • Belgium
  • Czech Repulic
  • Denmark
  • France
  • Luxembourg
  • Netherlands
  • Poland
  • Lichtenstein*
  • Monaco*
  • Andorra
  • Hungary
  • Italy
  • San Marino
  • Slovakia
  • Slovenia
  • Spain
  • Sweden
  • UK
  • Bulgaria
  • Croatia
  • Cyprus (without North)
  • Estonia
  • Finland
  • Greece
  • Ireland
  • Latvia
  • Lithuania
  • Malta
  • Porutgal
  • Albania
  • Bosnia-Herzegowina
  • Iceland
  • Macedonia
  • Moldowa
  • Montenegro
  • Norway
  • Serbia
  • Ukraine
  • Belarus

* No premium shipping unless requested otherwise (higher shipping charges apply)

If you prefer a cheaper and slower way to ship your order, please contact us. We will try to find an alternative way to ship your items, but we do not accept responsibility for late or lost items if you do choose one of these services.

If your country is not listed in the table above, please ask for the shipping rate.

customs
For all orders to the European Union, customs duties are already declared.
For deliveries overseas, please note that additional customs taxes and charges might incur.

5 Responses to Order & Shipping

  1. Peter Chan says:

    hello, just a quick question

    do you accpet order from Hong Kong (Asia)?
    If so, what is the shipping rate for frame or small parts?

  2. Thomas Hammermüller says:

    Hallo brakless,

    ist folgendes Produkt noch Lieferbar: Xmas “seat” bündle ???

    Grüße Thomas

  3. Hi im Alvaro Im from Spain and i want to ask you if you have the ARES Cranks..i want to buy that cranks

    Thanks’¡
    contact with me¡¡
    Alvaro

  4. cesar gonzalez says:

    hi my name is cesar from mesa,arizona, u.s.a.
    i have aquestion, do u still have the axle for the st. martin darwin freecoaster hub.
    (how long is the axle)

  5. Alex says:

    Hello! I interisuet one very important question.
    Do you have a delivery in Russia?
    I want buy some parts.
    Russia there is no parts Ares…

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